Solving Payroll & Scheduling challenges for Tiong Hoe Specialty Coffee with StaffAny!

Tionghe Specialty Coffee is a staple in Singapore’s specialty coffee scene and has been brewing high-quality coffee since the 1970s. With a commitment to excellence and a growing number of outlets, the Tiong Hoe team quickly realized that managing staff schedules and payroll manually was no longer sustainable. In this insightful case study, the team at Tiong Hoe shares how StaffAny transformed their operations, making scheduling and payroll processes smoother and more efficient.

The Challenge

Initially, scheduling with pen, paper, and Excel worked well for Tiong Hoe when there was just one outlet. However as the business grew to multiple locations, this approach became chaotic and exhausting.

Managers often spent an entire day creating a weekly schedule, manually coordinating availability, and shifts, and tracking who was on leave or out sick. Additionally, without an integrated system, consolidating attendance and payroll data from each location was tedious and error-prone.

This process added hours to the admin workload and raised constant concerns about payroll accuracy. Tracking staff hours across outlets added yet another layer of complexity, as managers had to switch between systems to get a clear picture of labor costs and staffing needs across locations.

Altogether, these challenges created bottlenecks, took valuable time from managers, and made it difficult to effectively support business growth.

The Solution

Enter StaffAny, the game-changing platform that streamlines staff management and simplifies the tracking of leaves, payroll, and overtime. With StaffAny, The Kongsee was able to revolutionize the way it manages its staff. The platform’s intuitive design made it easy for the restaurant to monitor employee attendance, overtime, and leave requests in one central location, resulting in improved efficiency and productivity across the board.

One of the key advantages of StaffAny is its ability to automate many of the tedious tasks associated with staff management. For instance, StaffAny’s leave monitoring feature allows the restaurant to keep a watchful eye on employee leave requests and approvals in real-time, guaranteeing that the restaurant is always fully staffed during peak hours.

The overtime management feature is also a valuable asset for the restaurant. With StaffAny, the restaurant can easily monitor and approve overtime requests, ensuring that employees are paid accurately and on time. This feature also helps to ensure that the restaurant is not overstaffed during slow periods, which helps to keep labor costs under control.

In addition to these features, StaffAny also allows The Kongsee to easily manage payroll for all employees. The platform automatically calculates employee pay based on their hours worked, which helps to ensure that everyone is paid accurately and on time. This feature also helps to reduce the amount of time that the restaurant manager needs to spend on payroll each week.

The Solution

StaffAny has transformed Tiong Hoe’s scheduling and payroll processes, replacing hours of manual work with a streamlined, intuitive solution tailored for multi-location operations. Managers can now schedule shifts, check availability, and track leave in one simple interface, cutting scheduling time down to minutes.

The integration of attendance and payroll has also eliminated the need for manual timesheet consolidation, reducing errors and ensuring payroll accuracy with just one click. This frees managers to focus on more strategic tasks, while employees have confidence in reliable, accurate compensation.

StaffAny’s centralized cross-outlet tracking provides a real-time view of staff hours across all locations, making it easy for managers to monitor labor costs and allocate staff efficiently. This visibility allows Tiong Hoe to reduce unnecessary expenses and optimize staffing, enhancing overall operational efficiency.

With StaffAny, Tiong Hoe’s team has been empowered to prioritize service quality and growth, free from the administrative burdens of their previous manual processes.

Favourite Part of StaffAny

StaffAny has really made workforce management a lot easier. Counting man hours is no longer a hassle and scheduling is now a breeze. With StaffAny, HR managers, outlet managers and staff are all synchronized. This reduces the chances of miscommunication. StaffAny has also given us incredible time savings that we in turn churn back into the business.