Empowering Family-Owned F&B Business
Mr Fish is a successful family-owned F&B business that has been thriving in the industry for seven years. The business was founded by three siblings, Yen Lee, Maggie, and Rachel, with their mom’s treasured recipes as the foundation. Yen Lee, the interviewee of our case study, plays a crucial role in managing the finance, accounts, investor relationships, systems, back-end operations, and HR aspects of the business. With a growing team of more than 100 staff across multiple outlets, Yen Lee faces the challenge of maintaining consistency and efficiency in workforce management.
Mr Fish is a successful family-owned F&B business that has been thriving in the industry for seven years. The business was founded by three siblings, Yen Lee, Maggie, and Rachel, with their mom’s treasured recipes as the foundation. Yen Lee, the interviewee of our case study, plays a crucial role in managing the finance, accounts, investor relationships, systems, back-end operations, and HR aspects of the business. With a growing team of more than 100 staff across multiple outlets, Yen Lee faces the challenge of maintaining consistency and efficiency in workforce management.
Staying Relevant and Coordinating with a Growing Team
One of the significant challenges Mr Fish faced was maintaining relevance in a competitive F&B market consistently. Each sibling had distinct roles and responsibilities, and ensuring alignment towards a common vision was critical. As the team expanded, Yen Lee needed a robust system to efficiently manage staff scheduling, attendance tracking, clock-in/out records, and punctuality. With different outlets operating at varying hours, managing multiple shifts and breaks manually was becoming cumbersome and prone to errors.
Harnessing StaffAny for Seamless Workforce Management
Mr Fish sought a solution that could cater to their specific needs and ensure smooth operations across all outlets. StaffAny proved to be the ideal tool, offering flexibility in staff scheduling and attendance tracking. Yen Lee and the outlet managers could easily manage staff attendance and leaves, ensuring discipline and punctuality among the team members. The app’s user-friendly interface allowed staff to check and trace their schedules, eliminating any confusion.
Mr Fish’s journey exemplifies the synergy between family values and modern systems in running a successful F&B business. By embracing StaffAny’s workforce management solution, they effectively addressed the challenges of handling a growing team and staying relevant in the competitive market. Mr Fish continues to delight their customers with their bestseller, the Milky Soup, while leveraging StaffAny’s innovative system to efficiently manage their expanding business. As they offer customers the delight of customizing their own noodles, Mr Fish symbolizes the perfect blend of tradition and innovation – a true recipe for success in the F&B industry.
Harnessing StaffAny for Seamless Workforce Management
Mr Fish sought a solution that could cater to their specific needs and ensure smooth operations across all outlets. StaffAny proved to be the ideal tool, offering flexibility in staff scheduling and attendance tracking. Yen Lee and the outlet managers could easily manage staff attendance and leaves, ensuring discipline and punctuality among the team members. The app’s user-friendly interface allowed staff to check and trace their schedules, eliminating any confusion.
Favourite Part of StaffAny
StaffAny has really made workforce management a lot easier. Counting man hours is no longer a hassle and scheduling is now a breeze. With StaffAny, HR managers, outlet managers and staff are all synchronized. This reduces the chances of miscommunication. StaffAny has also given us incredible time savings that we in turn churn back into the business.
Favourite Part of StaffAny
StaffAny has really made workforce management a lot easier. Counting man hours is no longer a hassle and scheduling is now a breeze. With StaffAny, HR managers, outlet managers and staff are all synchronized. This reduces the chances of miscommunication. StaffAny has also given us incredible time savings that we in turn churn back into the business.
Mr Fish’s journey exemplifies the synergy between family values and modern systems in running a successful F&B business. By embracing StaffAny’s workforce management solution, they effectively addressed the challenges of handling a growing team and staying relevant in the competitive market. Mr Fish continues to delight their customers with their bestseller, the Milky Soup, while leveraging StaffAny’s innovative system to efficiently manage their expanding business. As they offer customers the delight of customizing their own noodles, Mr Fish symbolizes the perfect blend of tradition and innovation – a true recipe for success in the F&B industry.
Looking to digitalise and free up more time?
Check out other customer stories:
